Terms and Conditions
We accept credit and debit cards, direct debit (please make sure you have sufficient amount of the money on the account), Pay at the door (only in CZ)
You will be informed about expedition of your parcel by e-mail
Terms and costs of delivery
Minimum order 50 EUR
Czech rep.: Czech post
Delivery in 1-2 business days, unless we inform you otherwise
Delivery cost: 100 CZK
Pay at the door: 30CZK
EU countries except CR :UPS
Delivery in 1-3 business days, unless we inform you otherwise
Delivery cost: 20 Euro
Countries outside EU : Czech post/ UPS
Delivery in 2-7 business days, unless we inform you otherwise
Delivery cost: 30 Euro
You can purchase your order personally in the showroom in our manufactory
All parcels are fully insured.
When delivered, please check carefully if the parcel is intact. Do not take the parcel if there is any visible damage. Inform the delivery company fill official complaint.
Money back guarantee
If you are not satisfied with your order, you have two weeks to post it back to the address on the invoice in the original packing. The money will be sent back on your account.
We do not pay for the cost of back delivery.
The guarantee period of two years include all our goods in the accord with the Czech law.
The complaint can be made personally in our manufactory or by email.
By confirming and submitting the order, you agree to the processing of your data in accordance with the Privacy Act.
Goldfiger porcelán, vos
616 00 Brno - Komín
mobil: 606 730077
e-mail: [email protected]
These Terms and Conditions are valid from September 1, 2015